Shipping policy
Shipping policy
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Due to COVID related circumstances, unforeseen delays can be expected.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Holistic Mind Spa ships through a third party supplier, for more information go to Printful.com.
|
Shipping option |
Estimated delivery time |
Price |
|
T-Shirts + Hats |
7 to 12 business days |
$3.99 |
|
Sweatshirts |
7 to 13 business days |
$7.99 |
* These shipping times are estimates, not guarantees. The estimates don’t include the time it takes to create your products
** Shipping costs differ based on the type and quantity of products in an order. See the final shipping costs during checkout.
International Shipping
We do not offer international shipping at this time. Contact Holistic Mind Spa for special deliveries.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 19 days of receiving your shipping confirmation email, please contact us at contact@holisticmindspa.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at contact@holisticmindspa.org with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, refer to our Refund Policy or contact us at contact@holisticmindspa.org.